IT Support in Edmonton

Most IT problems are faster to fix remotely than on-site: locked accounts, email and Teams issues, software installs, a laptop that won't connect to the VPN. When someone on your Edmonton team calls, a technician answers live, usually in under 90 seconds, connects to the device and fixes it on the call.

Some work does need a person in the room: setting up a new office, replacing hardware, installing network equipment or troubleshooting something that can't be reached remotely. For that we schedule on-site visits in Edmonton. Routine visits are typically booked within 24 to 48 hours.

Our team works out of our head office in Calgary, so we're straightforward about the model: remote first, on-site by appointment, and the same people on your account every time.

Our Edmonton clients are mostly professional services, legal, accounting, wealth management and energy services firms with 15 to 150 people. Many are hybrid or fully remote, and some have offices in more than one Alberta city and want one IT team and one set of security standards across all of them.

If your team runs on Mac and Google Workspace, or a mix of Mac, PC, Microsoft 365 and line-of-business apps, that's normal for us. You don't need to standardize before we can help.

• Managed IT services in Edmonton: the full managed IT package for Edmonton businesses
• Cybersecurity: how we protect accounts, devices and email
• Managed IT pricing: what drives the monthly fee and what costs extra
• Managed IT services in Calgary: for firms with a Calgary office as well
• Modern managed services articles: guides on working with an IT provider