Verify Our Technicians
Criminals impersonate IT providers. They call, they sound helpful, and they often know real details about your business, sometimes even a ticket you opened that morning.
It works often enough that this page is worth two minutes of your time.
What We’ll Never Do
- Ask for your password, your PIN, or a multi-factor code
- Ask you to approve a multi-factor prompt you didn’t trigger
- Ask you to install remote access software from a link in an email or text
- Pressure you to skip verification because something is urgent
- Ask you to buy gift cards, move money, or change banking details
If any of those come up, you are not talking to Always Beyond, no matter how convincing the call sounds.
How to Check That You’re Talking to Us
Every Always Beyond technician can prove who they are in about 30 seconds, using a code that only you and our service desk can see. You start the check, we don’t. It works on any call, whether you phoned us or we phoned you.
If Something Feels Off
Trust that feeling. Hang up, don’t reply, and don’t click. Then reach us yourself at (403) 768-3173 or support@alwaysbeyond.com.
You won’t offend anyone. Our team would far rather you check.
Pass This On
The person most likely to get one of these calls usually isn’t the person reading this page. Reception, finance, and anyone who started recently are all worth forwarding it to.
